Saint Lucia (February 02, 2016) – CARILEC prepares to host its engaging Human Resource, Corporate Communications and Customer Service Conference, co-hosted by Grenada Electricity Services Ltd. (GRENLEC) under the theme “Engaged Employee.
Engaged Customer”. The conference is being held in the Spice Isle of Grenada, March 13-17th 2016, at the Radisson Grenada Beach Resort.
This CARILEC Conference is one of the best events of its kind in the Caribbean Region.
The event targets utility practitioners, consultants, media experts, customer service and business professionals in the fields of Human Resources, Corporate Communications and Customer Service.
Dynamic Keynote speaker – a transformational expert: The conference will also host Ms Rita Trehan – a distinguished keynote speaker and presenter who has made a career of business transformation within Fortune 200 companies.
As a global HR leader at Honeywell and AES Corporation a global energy company, she helped rethink their business approach.
Ms. Rita Trehan’s bio will be available on our website, and also at www.ritatrehan.com.
Building and retaining industry-specific talent in the region: Two engaging workshops and round table discussions are planned on the Capacity Building Framework, a methodology now used by many organisations to assess their Vision, Strategy, Solutions and Leadership Brand, supporting them to expand capacity and drive change, being delivered by Ms. Rita Trehan a Transformational Expert out of Washington, DC.
The second session will focus on the examination of customer, media and employee engagements by Mr. Richard Dick a successful consultant from the Development Consulting Center out of Trinidad and Tobago.
The conference will provide proven Human Resource, Corporate Communications, and Customer Service strategies to assist professionals to deal with organizational and environmental changes in the region and globally.
A training course will be facilitated for all managers attending the conference by the Society for Human Resource Managers (SHRM) – an international leader in Human Resources.
Gain tips, tools and techniques so effective they will change the way you think, manage and lead. Explore the forces shaping human engagement, communications and customer relations.
The conference is enthused with learning techniques, group working sessions, best practice panel discussions and other interactive methods.
Our distinguished cadre of dynamic presenters are true professionals and practitioners in their fields, with a wealth of experience in strategic planning, teaching, learning, media relations and behaviour change methodologies.
Following this radically changing conference experience, CARILEC will host two training sessions on March 16th and 17th respectively; An Introduction to Electric Utility Systems for NonEngineers, and Developing Effective Coaching Skills for all Managers.