May 30, 2016- The present archaic government telephone system which has been in operation for almost two decades, is being replaced with a state of the art Unified Communications System (UCS).
This new system facilitates improved collaboration across Ministries and departments, and also enhances government /citizen engagement and other operational efficiencies.
The Unified Communications System is expected to realize annual savings of close to EC$2 Million in recurrent expenditure.
The Public Service Training Institute at Union is the venue for the launch of the UCS, slated for Tuesday, May 31st, 2016 at 10:00 a.m.
The UCS connects all major Government offices and departments from Gros Islet in the North to Vieux fort in the south, to a high capacity fiber optic backbone which allows information transfers at the speed of light.
With this system all Government Foreign Offices will connect to the telephone system as if they were present locally.
This feature is expected to significantly reduce the expenditure on overseas calls, in addition to enhancing desktop and room video conferencing capabilities that will enable government officials to engage actively at meetings held in St. Lucia while being present at their overseas post.
The interactive video collaboration capability is anticipated to significantly reduce overseas travel costs and improve accessibility and teamwork between foreign missions and the government.
The implementation of the Government Unified Communications System will, undoubtedly, redound to greater effectiveness and efficiency in the public service that translate to not only improved productivity but greater economic gains.