Sandals Corporate University – Investing in the Future of Saint Lucia

Sandals Corporate University – Investing in the Future of Saint Lucia

Press Release:Castries Saint Lucia – February 03 2017: You may not know who Peter Drucker is, but you would appreciate the view of Saint Lucia’s very own Nobel Laureate Sir Arthur Lewis. Peter Drucker is one of the foremost thinkers on management strategy, and he shares the view of Sir Arthur that the development of Knowledge is now at the top of the list.

In the Caribbean, there is only one privately-owned company that stands heads and shoulders above anyone else when it comes to training, re-training and developing not only its own human resource, but that of all the communities where it operates. That company is Sandals Resorts International.

In March 2012, the internationally-acclaimed resort chain took its mandate to invest in human development to a whole new level with the launch of the Sandals Corporate University. The SCU is the company’s adult education programme for Caribbean nationals employed by Sandals Resorts, Beaches Resorts and Grand Pineapple Beach Resorts. The SCU provides educational programmes that include more than 230 courses and external partnerships with over 13 top-ranking local and international universities.

Persons who work at Sandals are among a very few anywhere in the world who can access educational training at the highest level, at absolutely no cost to the employee. Sandals Chairman Gordon Stewart has recognized that giving someone a salary is not good enough, and so his brand has spent millions of dollars ensuring that the over 14,000 persons who work at Sandals have an opportunity to better their educational status.

“I have always said that when Sandals trains an individual, that individual can get a job at any hotel anywhere in the world. To be ‘Sandals-certified’ is to be given an asset of high value. Unfortunately, it is also why new hotels are always seeking to poach Sandals staff.”

In a recent interview with Business Focus, President of the Saint Lucia Hotel and Tourism Association Sanovnik Destang commented, “Without a doubt the development of human resources is the key to unlocking productivity and business improvement processes, particularly in hospitality. The presence of a highly skilled and knowledgeable workforce will ensure a competitive edge and a culture that places priority on the acquisition of knowledge and skills to drive attitudes and quality standards.”

For several years now Sandals has been at the helm of such activity, contributing to the development of significant numbers of Saint Lucian nationals who have been able to take advantage of the opportunities offered by the Sandals Corporate University, including its scholarship programme that allows them to pursue Masters or even Doctoral degrees.

Altogether over 11,000 persons have benefitted from its numerous certificate programmes throughout the Caribbean, while just under 800 have received professional certification as a result of scholarships given by Sandals amounting to almost US$1 million.

Sandals Deputy Chairman and Chief Executive Officer Adam Stewart is mindful of the contribution of team members to what the resort has achieved …after all, Sandals has been voted the World’s Best for 23 consecutive years.

“A big part of why we are so successful is the input of our team members. They are among the finest in the world, and we are proud to invest in their training and development. No one else invests in people the way we do, not just internally, but for the wider community through our Hospitality Training Programme as well.”

The HTP programme is a 12-week training programme available to young persons throughout the Caribbean. More than 1000 young men and women have graduated in Saint Lucia alone. In December 2016, 73 additional graduates from Saint Lucia entered the job market as ‘Sandals-certified’.

The SCU is seeking to expand even further in the future according to its Group Director of Training and Service Standards Dr. Phillip Browne. This means good news for the over 1500 members of staff now employed at Sandals Saint Lucia, and the hundreds more due to he hired when the resort’s fourth hotel; Sandals LaSource Saint Lucia opens its doors in the near future.

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10 Comments

  1. Febert
    February 4, 2017 at 12:47 pm Reply

    Blah blah blah. They (Sandals).treat local staff live crap. They fired my aunt – fired her, on hearsay. This company is no good, just ask the employees.

    1. Michael Joseph
      February 6, 2017 at 4:25 pm Reply

      And you must be the lawyer, right. There are always two sides to a story. I see a lot of happy, helpful employes – your countrymen – when I visit. And the hotel industry does have a fairly stable turnover rate, as people change careers, further their education, get promoted, and yes, get fired. I am waiting to hear the wrongful dismissal sotry “I was well treated, and I had full respect for my bosses and they for me; I never complained and was always punctual, positive and proactive…. but I got this pink slip.” Febert, don’t be a Biebert… and leave your heavy vibes out of a positive story about our young people. Have you had a looksee as to who Royalton’s GM is? That’s a reason to complain!

  2. Anonymous
    February 4, 2017 at 1:19 pm Reply

    Oh shut up! People like you always whining. Hearsay my foot. You work Sandals? If you do you too should be fired. And if you don’t, stop blabbering about things you dont know nothing about.

  3. JnPierre
    February 4, 2017 at 1:21 pm Reply

    Lets not let our personal agendas get away from us folks. Febert, tell me of one resort that has invested so much in St. Lucia, and continues to invest so much? Sandals is like an important vein in our body here, and they may not be perfect, no company is. But the people seem to be trying.

  4. Anonymous
    February 4, 2017 at 6:58 pm Reply

    Agree totally Jn{Pierre

    1. Michael Joseph
      February 6, 2017 at 4:31 pm Reply

      Jn{Pierre… you are not Complex at all! Some of these trolls here want perfection in a bottle for a penny! When you let non-business brains run other people’s brainchilds, you get Zimbabwe. Febert and 666 should leave the thinking for the adults in the room!

  5. 666
    February 4, 2017 at 9:14 pm Reply

    Out of all the other islands, Sandals makes more money per hotel in Saint Lucia. And it’s Saint Lucia’s biggest vampire. So don’t tell me they care about the ppl…it’s always been about their bottom line.

    1. Michael Joseph
      February 6, 2017 at 4:28 pm Reply

      And this is how anonymous commentators shoot themselves in the foot with a bazooka. You agree that Sandals has a significant economic footprint; you agree that Sandals generates significant foreign exchange; you can’t believe that Sandals is giving back to the community; and you can’t grasp the concept that people go into business to generate profits. So…. what’s your argument? There’s a very special place in hell for the extremely stupid.

  6. JnPierre
    February 6, 2017 at 11:25 am Reply

    I take it you don;t have your own business eh 666? Because last I checked businesses go into business to make money. What would you open a business to make, mangoes?
    That is a level of naivety that lends itself to much of the silly talk we see. The people run a business. A business is run to make profit. At least they consider putting some of it back.

  7. Big Brother
    February 7, 2017 at 10:55 am Reply

    666… Why so bitter? I have heard a few whispers about your real name, and was was done to you. Not all your schoolmates were your friends – some have been talking. Let’s not bring that up in open forum.

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