Press Release:- Soufriere, St. Lucia – As part of its capacity building development program, the Soufriere Regional Development Foundation SRDF, concluded a three day certified training seminar for security and wardens. The objective of the exercise was to better furnish the participants to execute their duties efficiently and productively.
The training focused on key areas such as basic security procedures, report writing and customer service.
The training which was held last week, was facilitated by Corporal Marvin Herman and assisted by Sylvester Darcheville, Administrative Sergeant attached to the Soufriere Police Station.
According to Sgt. Darcheville, “the training was long overdue since customer service is paramount in any organization.”
“The training exercise spoke to a number of cries that have been made on all levels. The organization recognized the need to enhance and speak to the development of all persons who operate at the first point of contact,” said the Projects and Operations Manager, Franklin Solomon.
He added that the first impression is critical given that the organization manages the world heritage site and the customers are from international shores.
Twenty six (26) individuals; fifteen (15) new potential recruits and eleven (11) employees, were fortunate to attend the seminar. Off the eleven new potential recruits, eight (8) will be offered immediate full time employment.
A ceremony was held on Wednesday Feb 1st, 2017 to close off the training with certificates presented to acknowledge the successful completion of the curriculum.
The training was held at the Leisure Inn Conference Room.
This training brings the SRDF one step closer to its ultimate goal; to nurture its security and wardens to the special constable level.
The security and wardens training program will continue at the end of February.
The Soufriere Foundation is a non-profit company located in Soufriere. Its mandate is to undertake social, cultural, human resource, tourism and infrastructure development in the Soufriere area.
The organization which was established in 1993 generates revenues from its operational sites: the Sulphur Springs Park, Gros Piton Nature Trail, Comfort Center, Soufriere jetties and 88.5 Soufriere FM.