FLOW to Deliver Internet Upgrade

PRESS RELEASE:-Flow internet customers in the north of the island are in for a significant upgraded in quality of service, the next step in a move to deliver higher levels experience island wide.

On the morning of Wednesday May 24th 2017, the company is planning an internet outage that will affect customers between Choc, Babonneau, and Cap Estate – including Marisule, Grande Riviere, Monchy, Beausejour, Rodney Bay, and Gros Islet town. This outage is scheduled to last from midnight to 6:00 a.m. on Wednesday, May 24th 2017, and will allow the Networks team to move, consolidate and update crucial equipment.

Following the outage, between Wednesday and Thursday of this week, some internet customers will have temporary and intermittent reductions in speed, and TV users may experience some pixelation. Flow will have several crews assigned in the field to ensure that service is restored to each community as quickly as possible.

As of Friday May 26th 2017, all Flow internet customers in the affected areas will be online and optimized. They will be able to enjoy a more stable and consistent experience, and a higher quality of service with steadier throughput.


  1. Michael
    May 23, 2017 at 8:36 pm

    So are they only focusing on the North part of the Island or?

    1. Anonymous
      May 24, 2017 at 8:45 am

      Starting with the north, yes.

  2. Anonymous
    May 23, 2017 at 9:07 pm

    Dear flow
    I am still waiting for an explanation as to why Grenadians pay $75.00 for a 10Mbit internet connection when we in St. Lucia and St. Vincent pay $130.00. Same currency.

    1. Anonymous
      May 24, 2017 at 9:37 am

      Different topographies, systems, legislations, economies, taxation, etc etc.

  3. Anonymous
    May 24, 2017 at 8:26 am

    I feel like a prisoner with this company , they can jack there price and it still won’t matter , I thought by bureau of standards would have intervene, but it look like somebody get paid . Because the internet speed we pay I don’t think there is any st. LUCIAN receiving thats speed. But since bureau has failed I will call in my personal lawyer . Flow brace yourselves …….

  4. Nah
    May 24, 2017 at 9:55 am

    Upgrade my foot. What exactly is being upgraded. Are we getting faster speeds, no more drops in internet connection, etc. I am yet to know what is being changed

  5. Anonymous
    May 24, 2017 at 12:17 pm

    After what seems like a downgrade in Cap over the last few months with unreliable and extremely slow service, maybe we will be back to what we had before with the “upgrade”.

  6. Anonymous
    May 24, 2017 at 1:00 pm

    Wat yall mean by upgrading

  7. Anonymous
    May 24, 2017 at 2:30 pm

    Let us see if the merger of SLOW and SLIME to produce FLOW will really produce an upgrade.

  8. Anonymous
    May 26, 2017 at 11:20 am

    What are the current settings for Lime cable boxes please ?

    1. Anonymous
      May 26, 2017 at 11:54 am

      Call Flow/Lime Customer Care at 638 and they will give you the settings.

  9. Burton
    May 28, 2017 at 8:27 pm

    That flow service sucks and we are being robbed.