The St Lucia Fire Service has defended its response to an early morning blaze which left three homes destroyed at Faux-A-Chaux on Saturday.
The fire occurred shortly after one in the morning leaving at least nine people homeless.
The Fire Service response has been criticized by residents who say one of the fire trucks ran out of water.
However, the Assistant Divisional Officer Jermaine William told St Lucia Times that officers did everything within their power to bring the blaze under control.
“Contrary to what members of the public say, the officers did a remarkable job because they were able to basically save around four structures which surrounded those two properties which were already on fire,” William said.
Fire officials say they responded to the blaze with two fire trucks and an ambulance from Castries. They also received backup from the Gros Islet Fire Service.
On arrival on the scene, authorities say, there was one structure completely engulfed and a second structure that was partially ablaze.
While fighting the fire, the water supply ran low, resulting in officers retreating from the second structure until water arrived, William said.
He added that the empty fire truck proceeded to the docks to refill but encountered difficulty in accessing the property.
The Fire Service has empathized with the families who lost their homes and property in the fire.
“On behalf of the management of the St Lucia fire service, we would like to empathize with the families who lost, I can only imagine everything. We would like to say that we are as deeply saddened by the whole incident as they are and I can promise them that the officers did everything that was within their power at the time to save these structures.
The fire victims say they lost all their possessions in the blaze.