BOSL Announces Extended Hours For Card Collection

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Press Release:-  Effective August 4 th 2021, Bank of Saint Lucia commences an after-hours card collection service at all five branch locations (Gros Islet, Waterfront, Bridge Street, Vieux Fort and Soufriere) from 2:00 p.m. to 4:00 p.m. daily for its valued customers.

From Monday to Friday, renewal cards, replacement cards and cards issued to new
BOSL customers will be available for collection during these hours. This service applies
to both debit card and credit cards.

Arleta Rate-Mitchel, Senior Manager – Retail Banking assessed that, “recognizing the
sheer volume of cards to be collected, and in an effort to alleviate the long queues that
customers continue to experience at our branch locations as a result of the COVID-19
protocols, the extended hours have been introduced. This is also in an effort to improve our own efficiencies as a bank, and reduce the wait time for our customers. We encourage our cardholders to take advantage of this new collection service.”

Bank of Saint Lucia customers can expect further announcements on enhancements to
their service experience with the Bank in the weeks ahead.

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Editorial Staff
Editorial Staff
Our Editorial Staff at St. Lucia Times is a team publishing news and other articles to over 200,000 regular monthly readers in Saint Lucia and in over 150 other countries worldwide.

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