PRESS RELEASE: Castries, Saint Lucia October 31, 2017 – the Saint Lucia Coalition of Service Industries (SLCSI) as part of its calendar of activities for Business Month will,  from November 6 – 9 2017, host the 5th in its cycle of Export Development Training – “Services Go Global” SGG. The programme is supported by Caribbean Export Development Agency (CEDA) and the Department of Commerce, Industry, Investment, Enterprise Development and Consumer Affairs, and endorsed by the Saint Lucia Trade Export Promotion Agency (TEPA). SGG targets small to medium size enterprises operating within the Services Sector, business finance agencies and Business Support Organizations.

SGG is an instructor-led, needs and competency based export training program which adopts the GATS modes of delivering services and follows a logical, sequenced approach to exporting.  Participants will be given a roadmap that takes exporters through four stages and twelve modules of export preparation, based on globally accepted strategies and best practices.  On completion of the training, participants will receive coaching towards completion of their export plans.

The training program will be delivered by certified SGG Master Trainer, Dr Nsombi Jaja P.M.P. C.M.C.  Dr. Jaja brings to the program her expertise in strategic management, quality management, change management, leadership development and customer service management. Dr. Jaja is the Chief Judge and Chair of the Private Sector Service Excellence Award Committee, is a member of the Jamaica Stock Exchange Best practices Award and has been a member of the adjunct faculty of the University of the West Indies – Mona School of Business, the University College of the Caribbean (UCC) and the International University of the Caribbean.  She is the author of ‘How Leaders Develop Spiritual Intelligence’ and is excited about sharing her expertise with and learning from our service providers.

Information on the cost of registration and methods of payment may be accessed by contacting The Saint Lucia Coalition of Service Industries (SLCSI) at [email protected] or (758)452-7864.

The SLCSI is a national umbrella body representing the Services sector in Saint Lucia. It is a membership-based organization comprises a range of stakeholders operating in and related to the services sector.  To date the SLCSI has facilitated 4 training cohorts and a total of 30 service providers are now export ready.