Thursday, August 18, 2022

Caribbean Airlines Offers Free Calls On Its Mobile App

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Caribbean Airlines has launched free calls via its mobile app, giving customers an additional channel to reach the airline’s Reservations Sales and Service Call Centre.

“Call us Now” button located in the drop down menu of the Caribbean Airlines mobile app, will connect customers directly to the airline’s Reservations Call Centre where they can make and pay for bookings, and transact any other business facilitated by the call centre.

“We are always looking to enhance our customer experience and having noted an increase in the use of our mobile app we added the call option as a free service to our customers. The new feature is convenient and will allow customers anywhere in the world to reach us quickly and for free, when connected to a wifi or data service, ” stated CEO, Garvin Medera.

The new feature complements the airline’s WebChat service as an option to connect to a Caribbean Airlines Call Center Agent.

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Source: Caribbean Airlines

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Editorial Staff
Editorial Staff
Our Editorial Staff at St. Lucia Times is a team publishing news and other articles to over 200,000 regular monthly readers in Saint Lucia and in over 150 other countries worldwide.

1 COMMENT

  1. Honestly Caribbean Airlines, that’s not news worthy this should be standard practice for all your customers. Its not a favour you are providing a service hence if there arises any concerns one should be able to access you in a timely manner. People of the islands deserve better treatment and should expect way better than you’re doing.

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