Saint Lucia driving instructors are frustrated because there are not sufficient clerks at the ministry of Transport to process permits, former President of the National Association of Driving Schools (N.A.D.S), Kingson Jean, has complained.
Jean, who currently serves as Secretary of N.A.D.S, says this issue has been going on from the start of the year and getting is getting worse.
“Persons who did their theory exam 4 weeks ago can’t get their results,” he lamented.
“Out of the 3 clerks the ministry have at present to service the general public, 2 are apprentices -just getting to learn the job,” Jean stated.
According to the N.A.D.S official, sometimes the clerks work through their lunch hour and after the ministry is closed, they stay back until 5:30 pm trying to process the backlog of permits.
However he observed that no one is seeing the necessity of hiring a few more clerks.
Jean noted that the examiner in the South does not have a computer available to put in entries after he has corrected theory exams.
He explained that as a result, the examiner has to take all the documents and travel to Union to put in those entries, further delaying the process.
“The ministry for years have been operating with one printer to print licence cards – hundreds in a day. The work load is way too much for that one small printer, so it breaks down regularly. This printer only costs $1,500 US. The more heavy duty ones cost between 11,000 US and 20,000 US,” the former N.A.D.S President said.
He lamented that person have to sometimes wait up to 4 months to get a card.
“Sometimes they have to travel and some countries won’t allow them to drive on a receipt.
The minister of Transport knows of the issue. The permanent secretary Claudius Francis knows of the issue. But they cant seem to find it of importance to allocate $1,500 US for a second printer,” Jean declared in a statement to St Lucia Times.