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NCPC Protool Under Development

by Glen Simon

The National Competitiveness and Productivity Council (NCPC) is forging ahead with the online version of its productivity measuring tool called the Protool.

The Protool, developed by the National Competitiveness and Productivity Council (NCPC), is a dynamic productivity measuring tool which assesses productivity levels and provides feedback on identifiable weak areas within a firm.

Director of the NCPC, Fiona Hinkson, indicated that via funding from Compete Caribbean Partnership Facility a product design and development company has been contracted to convert the Protool from its current Excel spreadsheet platform to an online application.

“We are going into full development to make it an online platform and we are hoping that early next year we will be able to launch the tool and encourage everyone to measure their productivity,” Ms. Hinkson said.

FASOVE is the Product Design and Development Company out of Trinidad and Tobago contracted to develop the online version of the protool while improving the customer experience and final output.

Ezim Abdool, the External Director with FASOVE, said: “We have decoded the Excel data sheet and we have our developers figuring out what the formulas are. We are at step one right now which is actually to engage people and figure out what is useful. And at the end of today’s session we found out that there are a lot of things that need to be tweaked. Our goal now is to figure out which ones we’re going to tweak. The next step after that is creating a web platform itself.”

Consultations were held with a cross section of stakeholders both in the private and public sectors, from Nov. 20 – 22. The consultations were to solicit feedback on possible improvements to the updated version of the Protool.

The Protool is an innovative, first of its kind product for Saint Lucia and the region. Managing Director for Converge Solutions Inc., Terrance Elliot, said: “Information is powerful. It is key for business development. So any company looking to assess their performance and project into the future, and improve on their operations, it is something that they need to have at hand.”

Taija Adjodha highlighted that the Protool could be employed effectively within the two businesses she is involved in: Island Adventures, a touring company; and Solar Connections, a solar energy firm.

“At Solar Connections, the Protool will help in terms of how we move stock and decide what are the problems that are stopping us from meeting goals that we have set. Island Adventures provides a service. The Protool also helps a company like that where it comes to sales, the customer experience, efficiency, and how we use our assets to carry out those services. It would provide insight, thus helping our operations overall.”

Consultant with Compete Caribbean, Dr. Kieron Swift, said Compete Caribbean is pleased to continue providing support to the NCPC. Compete Caribbean’s main purpose is to promote and stimulate the development of Caribbean economies through supporting the private sector.  It is funded by the Governments of Canada and the UK, the Caribbean Development Bank and the Inter-American Development Bank.

“We assisted in even the establishment of the NCPC, the establishment of a Commercial Court here. We’re currently working on the development of an entire competitiveness agenda whose objective is really to improve the way in which the country functions at a global level.”

The NCPC is hopeful that the online version of the Protool will improve productivity data gathering by making the tool more accessible to the private sector.

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