Wednesday, October 5, 2022

SLBS Issues Engine Oil Advisory, Reminds Consumers To Read Labels

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Press Release:–  A complaint of inadequate performance after the use automotive oils has prompted calls for customers to be vigilant and read the label of products before making their purchases.

The Saint Lucia Bureau of Standards is in receipt of a complaint that a brand of automotive oil purchased locally has impacted the engine of a motor vehicle in which it was used.

An investigation of the complaint revealed that the oil was labeled for use in particular engines and clearly indicates that it was not formulated to be used in most vehicles presently in operation in Saint Lucia.

According to the label, the engine oil is formulated for use in cars built before

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The automotive oil carried the service rating of the American Petroleum Institute (API) for passenger cars. The program certifies that engine oil meets certain Original Equipment Manufacturer (OEM) quality and performance standards.

The service rating is shown in the API “Service Symbol Donut” on the product label. Engine oils with an API SC Service Classification were formulated for use in cars built before 1963.

The SLBS notes that the automotive oil in question XCEL motor oil 10W-30 API SC was formulated for a particular use and wishes to advise the public, when purchasing engine oils, consumers should ensure that it is fit for purpose, by verifying that the product specification is compliant with their vehicle specifications or the intended purpose.

As a result of our investigations, the retailer has agreed to include as part of their
display the following notice: “Please verify motor oil is compatible with your
vehicle engine specification.”

The SLBS reminds consumers of the importance of reading the label on products, particularly where the safety of themselves and others are at risk due to
inappropriate use or noncompliance.

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Editorial Staff
Editorial Staff
Our Editorial Staff at St. Lucia Times is a team publishing news and other articles to over 200,000 regular monthly readers in Saint Lucia and in over 150 other countries worldwide.


  1. Don’t worry, the SLBS is on the case of the Indian and Chinese (Asian) retailers, who should not be selling certain goods.
    I am in total agreement that the SLBS is not as vocal and visual as they ought to be regarding certain products – that’s what marketing and safety vigilance of commodities is all about. They need to be more visual to the public of what they do and what they stand for. If they were, the “rogue” Asian retail community would be more vigilant in what they sell to us unsuspecting consumers. At the same time, consumers should READ before using anything bought from these people.

  2. The bureau of standards should have the person selling this oil to remove it completely on the shelves because there are no vehicles from 1963 being used on the road unless it was maybe imported. The person who also bought this oil maybe saw this oil was cheaper than others if so then they are paying an expensive price with their engine being destroyed for being so cheap just to pay a few extra dollars to buy proper oil. I would suggest to everyone to just simply don’t buy this oil. When the person sees it is not selling they won’t put it back on their shelves

  3. S S is selling that crappy oil. But they also have the bureau in their pockets that’s why they now are covering for them , case closed. Lucians like cheap things so what they get hold.

  4. Well my opinion is that the SLBS is not doing an effective job, because when things are being imported for certain use the entry normally required SLBS approval and not just a rubber stamp and rush out with hast to go collect the goods and bail out of Customs. Another thing is that people do not read, they do not take the time to read, if they were able to read the same manner they picked it up they would have leave it down back on the shelf … it would have been an NO sale item, the company cannot be sue for someone who is incapable to read or just refuse to do so. The consumer affairs department is also an white elephant entity.

  5. I always wonder what exactly SLBS does. I see so many goods on shelves not fit for sale on shelves. The odor from some of the goods are unbearable .
    About this oil. It is one of the cheapest on island and almost every shop sells it . So it is a convenient buy for consumers. SLBS should do a radio and television program and also take the responsibility to design a worning label and make sure it is posted in every entity where this product is being sold .

  6. Nowadays you must not trust any business. Businesses sell any crap for profit once you are willing to buy. They take advantage of customers since they know majority do not read or pay attention to detail but go according to what they are told verbally on the spot. We the buyers are constantly manipulated into buying a product just because it has a fancy label. It is always a good practice to examine what you buy. This goes for foods to. Like fruits and vegetables. Sometimes a few rotten ones are hidden in packages items like grapes..

  7. It sounds like this company is being held accountable for their product messing up someone’s vehicle and they now want to cover their behinds from being sued for the damages.

  8. “Used in cars built before 1963? How many vehicles do we have on the roads to still to import oil specifically for vehicles before 1963. That agent do not have proper customer service to relay proper info to its customers. Some of them import garbage. Products have very fine print and a whole lot of different languages. You need sometimes to squint to find the English language on the product.

  9. Lol cars before 1963? Do we have a car that old on our road in st Lucia? Hello that oil should be removed from the shelf .

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