The Saint Lucia Air and Sea Ports Authority (SLASPA) wishes to inform the public of extended operating hours at Port Castries and Port Vieux Fort during the holiday season.
Operating hours for the Cargo Sheds will be extended to facilitate the clearing and delivery of cargo on the following dates:
| December 21 to 23, 2022 – 4:30 p.m. to 6:00 p.m. |
| December 28 to 30, 2022 – 4:30 p.m. to 6:00 p.m. |
| December 31, 2022 – 8:00 a.m. to 2:00 p.m. |
SLASPA continues to encourage customers to utilize the services of the appointment system for clearing of personal effects. To schedule an appointment, customers should visit SLASPA’s website at www.slaspa.com or send a WhatsApp message at 285-1091.
The following items must be provided when booking an appointment:
- Bill of Lading # or Delivery Order #
- Customer Name
- Identification Card #
- Mobile Telephone #
- Vehicle Registration # for pickup vehicle
Persons clearing on behalf of consignees must provide an Authorization Letter along with a copy of the National Identification Card of the consignee. Additionally, an Identification Card of the person transacting business should also be presented. Customers without transportation can obtain this service from operators based at the port.
Customers are also advised of the following:
ONLY book an appointment once you have received your documents from the Shipping Agents and confirmation that your cargo has been destuffed.
There is a free storage period of 5 business days’ post destuffing of which you are advised to clear your cargo. Following this period, rent will begin to accumulate.
Pay close attention to the location of your Cargo. The appointment system now affords customers the option to book Sheds 6 and 7.
Customers can reschedule or cancel their appointments via the bottom of their confirmation email.
Persons using the facility are expected to adhere to all port regulations.
Some of these include:
- No children at the port
- One person per transaction
- Persons should be modestly dressed
- No disorderly conduct
Please note that pregnant women, elderly, sick and disabled persons are encouraged to use the services of a broker for clearing personal effects.
SOURCE: Saint Lucia Air and Sea Ports Authority