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Caribbean Decision-Makers Urged To Protect Jobs Amid The Rise Of Artificial Intelligence


The rise of artificial intelligence (AI) is exciting, to say the least. Revolutionary new technology is quickly advancing, and always improving, leaving the world to wonder just what it could become capable of next.

However, some experts have already begun to raise concerns about the “dark side” of this new technology, questioning its safety and what its unbelievable capabilities could be used for.

Closer to home, the UN Economic Commission for Latin America and the Caribbean (ECLAC) is likewise raising concerns, cautioning in a recent report that the region must take care not to let AI advancements lead to lower formal jobs and higher job informality when the region as a whole is already struggling to restore labour conditions in the wake of the COVID-19 pandemic.

On the heels of that report, Caribbean Employment Services Inc. believes it would be prudent for governments, businesses, organizations and other decision-making bodies to take steps to protect formal jobs.

Caribbean Employment Services Inc. is a market-leading digital talent acquisition service that aims to connect the top talent from the Caribbean with hiring managers, HR professionals and decision-makers in companies both within the Caribbean as well as abroad.

Further, it aims to provide the region’s jobseekers and those who are already employed with news and resources related to Caribbean labour. As such, it considers itself an advocate for positive labour conditions in the region.

While the concept of an “AI takeover” might seem far-fetched for the Caribbean, where not many jobs are conducted online to begin with and where many jobs seem as though they could only be carried out by a human, this is actually cause for more concern because the few, apparently stable jobs that could be replaced by AI are highly-skilled and high-earning.

For instance, countless jobs in the services sector stand to possibly be replaced by AI.

If business process outsourcing (BPO) jobs were to be performed by highly-intelligent AI, as tech experts are suggesting they could, that could mean job losses in the thousands for countries like Jamaica, in which the BPO industry employs hundreds.

A dramatic increase in jobs that rely on global digital markets since the onset of the pandemic also create more vulnerabilities, as the ECLAC likewise pointed out.

Customer service, programming, software development and more could potentially be replaced in the Caribbean, depriving residents of what were once considered stable jobs providing an above-average source of income.

However, Caribbean Employment Services Inc. does not believe there is cause for panic just yet. While the ECLAC recommends skills training, which is always a positive in developing a high-quality workforce, Caribbean Employment supports policies that would protect Caribbean workers and ensure companies that operate in the region must employ citizens and residents rather than AI.

Developments into the advancement of technology are still ongoing, however, and Caribbean Employment will continue to monitor closely while continuing to assist businesses and jobseekers find the best mutually-beneficial employment matches.

SOURCE: Caribbean Employment Services Inc

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  1. I say replace the tellers at the banks especially that one in the boulevard with AI intelligence Cause its ridiculous now . You have to wait almost a whole hour if not more so that you can be served cause there are only two or three tellers available. i remember going to a bank and there was this guy that was saying we should put our voices together to be heard cause the service is unacceptable but like always we dont make noise not even the supervisor tried to help him by getting more tellers. After he then left some other guy is saying he never knew that guy was so ignorant and everywhere you go you have to wait. There is no problem in waiting but dont tell me it is acceptable to wait one to two hours on the banks lines. People have business they have to take care of only people that know that time is money will understand this.

  2. Re Article: AI can only do as much as possible, but, Employment and a fair living wage system of $10+ per hour based on 40 hrs weekly to the people of St Lucia and the working poor needs better wages.. The Employment movement Should focus more on employing the people on the island with the skill trade’s and profession’s to build back+ the infrastructure of the island to create a fair living wage system,, We must create a fair minimum wage of $10+ .. We can do both A I am build at the same time.. We need the a few visionaries to follow through on employment and a fair minimum wage of S10+ per hour.. We must get rid of stagnant and impossible RULES in the House of BABBLING .. Too much hate in that House and it is impossible to conduct a meeting in this mannerisms..
    It’s like the GONG SHOW..
    I do recommend a mental health check to the Deputy Speaker of the house.. Please defused your Hate Sir, and likewise your Comrades… Despicable Behavior by the entire house..
    We need all the help to move forward with proper planning, and keep our beautiful island as the HELEN OF WEST..
    Happy Friday to everyone and every day that ends in Y..
    An observation and analysed vision..

  3. I share your views mamalay. Banks are design to take and dispense frustration in return because when they take and have in their possession what you give to them, they in return control how you should go about your business. Banks across the globe will not survive if you do not deposit your earnings. The core reason for banks to behave in such manner is because they have decode that you as a saver only use a percentage of your deposit or saving and the rest remain for them to swindle and spin it around. AI is not a significant threat to Human Resource, AI requires HR to keep it going. What the article should have base on is the opposite where our HR are being brain washed into brain drain due to the high level of corruption with governance amongst all Caribbean leaders. Not one of them ever put HR as a revenue earnings as what the great leader did to Cubans. Following the propoganda American news will clogged your brain to function positively because of the constant brain washing. Amid all the mass shooting that’s taking place in America they never label it terrorist but let a Muslim name surface you’ll see how quick they will pinned it to some alkyda group. They fuel terrorism but unfortunately it’s haunting them today.



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