Labour Department moves to tackle issues in security industry

The Department of Labour has launched a first-of-its-kind engagement with private security service providers after identifying the sector as a significant source of complaints involving wages, working conditions and termination of employment.

The July 8 meeting brought together operators from the private security sector to discuss recurring labour relations issues, clarify employers’ obligations under the Labour Act and promote best practices in human resource management.

Deputy Labour Commissioner Nicolai Lansiquot said the initiative was prompted by a persistent and disproportionate number of complaints originating from the security services sector.

“Over the years, the Department has observed that security companies account for a significant number of complaints relating to wages, conditions of employment and termination of employment. Through inspections, investigations and conciliation proceedings, we have identified several recurring areas of concern. This engagement provides an opportunity to address those issues directly, improve understanding of the law and promote voluntary compliance before matters escalate into formal disputes,” Lansiquot said.

According to the Department, common issues identified through its investigations include employers failing to issue legally compliant payslips, incorrect overtime calculations, non-payment of public holiday rates, breaches of statutory rest periods, deficiencies in record-keeping, the improper use of fixed-term contracts and shortcomings in disciplinary and termination procedures.

While noting that the Department remains committed to enforcing the Labour Act, Lansiquot said its approach is also focused on education, prevention and partnership.

The Department acknowledged that private security companies operate under unique conditions, including shift work, extended schedules, public holiday operations and around-the-clock service requirements. However, it stressed that employers are still required to meet the minimum standards established under the Labour Act.

Addressing the meeting, Labour Minister Emma Hippolyte highlighted the sector’s contribution to the country’s economy and public safety.

“The Government values the important contribution made by private security officers and the companies that employ them. The sector provides essential services across our economy and contributes significantly to public safety and business continuity. At the same time, compliance with the Labour Act remains critical to maintaining fair, stable and productive workplaces for both employers and employees,” she said.

Hippolyte added that the Government remains committed to supporting economic growth while protecting workers’ rights and promoting sound industrial relations.

“Good industrial relations benefit everyone – employers, employees and the wider community. Our goal is to work alongside industry stakeholders to strengthen employment practices, improve compliance and ensure that workplaces remain fair, respectful and productive,” the minister said.

The Department of Labour said it intends to continue engaging stakeholders in the private security industry as part of ongoing efforts to reduce workplace disputes, improve compliance and strengthen labour relations across the sector.