stluciatimes, caribbean, caribbeannews, stlucia, saintlucia, stlucianews, saintlucianews, stluciatimesnews, saintluciatimes, stlucianewsonline, saintlucianewsonline, st lucia news online, stlucia news online, loop news, loopnewsbarbados


WASCO Announces 98 Percent Water Restoration After Emergency Shutdown


The Water and Sewerage Company Inc. (WASCO) effected an emergency shutdown of the northern section of the network on Monday 18th December, 2023.

Suspension of the water supply was necessary to facilitate the repair of damages on the raw water line from the John Compton Dam to the Theobalds Treatment Plant in Ciceron.

The undertaking was successfully completed, with service being restored to customers by the morning of Wednesday 20th December, 2023.

To date, WASCO has reinstated the supply of water to approximately 98% of consumers who were affected by the northern shutdown.

During the restoration period, WASCO technicians worked tirelessly to ensure that customers received an uninterrupted supply of water throughout the Christmas Season.

Notwithstanding WASCO’s efforts the full restoration of supply to all customers was delayed due in part to the increased economic activities including stayover arrivals, cruise ship visitors and returning nationals during the period.

Consequent upon WASCO’s continuous strides for greater efficiencies our technical assessment has revealed issues in areas at the extreme end of the supply network which are currently being addressed.

In the interim, WASCO has activated its relief protocols by way of its water trucking service to address the short-term urgent needs of customers in the affected locations.

To mitigate reoccurrence of this situation, WASCO has awarded a Caribbean Development Bank funded consultancy to design and upgrade 5 km of the raw water line from Millet to Vanard. The consultancy is expected to be completed by April 2024.

It is expected upon completion of the installation of this new 5km raw water line water losses will be significantly reduced.

Additionally, the implementation of the Supervisory Control and Data Acquisition System (SCADA – {SCA-DA}) will allow WASCO to become more proactive in resolving issues by monitoring the network, identifying the issues, and resolving issues either remotely or on-site in a timelier manner.

WASCO takes this opportunity to thank the public for their patience, cooperation and inform them in its ongoing effort to improve our water service there will be planned network shutdowns through the year to address deficiencies on the current network.

To mitigate the impact of these planned interruptions WASCO will make every effort to provide adequate notice to the public.

We encourage the public to promptly report any supply interruptions and/or localized faults, to our control room at the following numbers: 457-3958, 457-3960 or 451-9812.

Additionally, reports can be made via WhatsApp Messenger, forward contact information and location to 482-0052.

SOURCE: Water and Sewerage Company Inc.


Any third-party or user posts, comments, replies, and third-party entries published on the St. Lucia Times website ( in no way convey the thoughts, sentiments or intents of St. Lucia Times, the author of any said article or post, the website, or the business. St. Lucia Times is not responsible or liable for, and does not endorse, any comments or replies posted by users and third parties, and especially the content therein and whether it is accurate. St. Lucia Times reserves the right to remove, screen, edit, or reinstate content posted by third parties on this website or any other online platform owned by St. Lucia Times (this includes the said user posts, comments, replies, and third-party entries) at our sole discretion for any reason or no reason, and without notice to you, or any user. For example, we may remove a comment or reply if we believe it violates any part of the St. Lucia Criminal Code, particularly section 313 which pertains to the offence of Libel. Except as required by law, we have no obligation to retain or provide you with copies of any content you as a user may post, or any other post or reply made by any third-party on this website or any other online platform owned by St. Lucia Times. All third-parties and users agree that this is a public forum, and we do not guarantee any confidentiality with respect to any content you as a user may post, or any other post or reply made by any third-party on this website. Any posts made and information disclosed by you is at your own risk.


  1. SMH…. and i leave at Grande RIviere and there has been no water from Saturday. Not a word from WASCO…. so this 98% supply was just for 4 days

  2. All they do is lie. This is the worst management and board wasco ever had. Ridiculous. Still no water. SlP install their jack ass surrogates at this place and it’s going down hill very fast. Imagine a coworker informed me the company is seeking a tariff rate increase. Ridiculous. Poor service no increase Wasco. We are waiting.


Please enter your comment!
Please enter your name here


Subscribe to our St. Lucia Times Newsletter

Get our headlines emailed to you every day.

Share via
Send this to a friend