RIU Jamaica plans to meet with a female staff member after a video of a recent fight with a guest went viral, a local media report said.
According to Jamaica Gleaner, RIU Communications Manager Marc Miralles Pons disclosed plans for the meeting, scheduled for Thursday.
The publication quoted Pons saying the female hotel employee was a ‘ very good worker’ with nine years of service.
“We are following our internal protocols, following the premise of not leaving our workers alone in this type of situation. Next Thursday we will have an internal meeting with her to let her explain to us her version regarding what happened,” Pons told The Gleaner.
The video, circulating on social media, showed the guest throwing liquid at the employee, who responded by pushing the guest.
What transpired before was not immediately apparent.
However, a fight occurred after the liquid-throwing incident, ending when others intervened.
The Gleaner said the hotel employee involved works as a bar assistant manager.
Headline photo: Screen grab from social media video.