stluciatimes, caribbean, caribbeannews, stlucia, saintlucia, stlucianews, saintlucianews, stluciatimesnews, saintluciatimes, stlucianewsonline, saintlucianewsonline, st lucia news online, stlucia news online, loop news, loopnewsbarbados


WASCO Doing Its ‘Utmost’ To Restore Water After Emergency Repairs


Saint Lucia’s Water and Sewerage Company Inc.(WASCO) has announced it is doing its utmost to restore water to customers after recent emergency repairs to large leaks on the raw water line supplying the Theobalds treatment plant.

Senior Supervisor Timothy James explained that the company had to shut down the line to facilitate the repairs.

James told St. Lucia Times that the situation affected the volume that would have sustained desired consumer demand.

He disclosed that after completing the repairs, WASCO restored the water supply.

However, the senior WASCO official revealed that the supply was yet to reach all consumers, especially those at the network’s extreme end and higher elevations.

“We are doing our utmost to ensure we restore the supply to everyone,” James stated.

“We know people are depending on the supply, especially during this time of the year, which is the Christmas season, with their larger families and people coming back home on vacation,” he told St. Lucia Times.

“We know our customers are basically panicking to ensure they have a supply,” James noted.

But he said WASCO teams were out to get water to everyone.

“If we are not able to reach everybody, we have a plan B in place where will try to drop to persons and  put water in their tanks,” James told St. Lucia Times.

Regarding repairs occurring during the festive season, he asserted that a delay could have caused a possible line blowout, worsening the situation.

“I know it was a hard decision but sometimes you have to take the tough decisions and do what you need to do,” the senior WASCO supervisor declared.

James apologised to customers.

In addition, he asked them to be patient as WASCO tried its best to restore their water supply.

James also said WASCO was taking steps to make things better while disclosing that the company would have ‘significant projects’ in 2024.

Headline photo courtesy St. Lucia STAR

Any third-party or user posts, comments, replies, and third-party entries published on the St. Lucia Times website ( in no way convey the thoughts, sentiments or intents of St. Lucia Times, the author of any said article or post, the website, or the business. St. Lucia Times is not responsible or liable for, and does not endorse, any comments or replies posted by users and third parties, and especially the content therein and whether it is accurate. St. Lucia Times reserves the right to remove, screen, edit, or reinstate content posted by third parties on this website or any other online platform owned by St. Lucia Times (this includes the said user posts, comments, replies, and third-party entries) at our sole discretion for any reason or no reason, and without notice to you, or any user. For example, we may remove a comment or reply if we believe it violates any part of the St. Lucia Criminal Code, particularly section 313 which pertains to the offence of Libel. Except as required by law, we have no obligation to retain or provide you with copies of any content you as a user may post, or any other post or reply made by any third-party on this website or any other online platform owned by St. Lucia Times. All third-parties and users agree that this is a public forum, and we do not guarantee any confidentiality with respect to any content you as a user may post, or any other post or reply made by any third-party on this website. Any posts made and information disclosed by you is at your own risk.


  1. The Management of WASCO obviously have no time management skills, lacks planning and execution skills and strategic management skills. You cannot tell me two weeks before Christmas you are undergoing repairs when citizens normally do general clean-up etc. That’s our culture, and if you know your citizenry I do not care how urgent it was; it was urgent from six months ago so three weeks would not make a difference. Look they now cannot restore the supply….what contingency plans are in place to deal with this? NONE!

    The politics of appointments continue with square pegs in round holes…

  2. Really ya’ll I did not know emergencies had set dates to occur. Seriously let’s be honest WASCO has really been trying to prove yo us that our water needs are important. Mr James has been so efficient a very customer oriented empathetic human being. Since I’ve been hearing of him in the news and calling WASCO, our water supply has been quite steady, impressive if you ask me. Hats off to him he’s trying. Let’s see how it goes.
    God bless

  3. Ummm.
    I haven’t had water since Saturday. I thought WASTECO said there would be an interruption from Monday. I’m waiting to see whether I will have water to do my laundry before Christmas.

  4. Thanks for trying your best Tim under very difficult circumstances. I applaud your efforts. Hopefully you and your team will successfully get through this challenge in good time. Best wishes for Christmas and the new year to you and your team.


Please enter your comment!
Please enter your name here


Subscribe to our St. Lucia Times Newsletter

Get our headlines emailed to you every day.

Share via
Want News Alerts on Your Mobile Device? Join Our WhatsApp ChannelJoin
+ +
Send this to a friend