The Saint Lucia Fire Service regrets to inform the public, of an interruption in the telephone service.
As a result, calls made from mobile phones to the fixed line numbers of the fire stations have been experiencing delays.
Therefore, we are advising the public to utilize the following mobile numbers to contact the various stations:
- Babonneau Fire Station – 721 3280 or 720 1723
- Dennery Fire Station – 712 0158 or 712 0167
- Fire Service Headquarters – 717 3715, 719 6267, 719 6260 or 728 2888
- George Charles Fire Hall – 712 0311 or 712 0286
- Gros Islet Fire Station – 7120178 or 712 0168
- Hewanorra Crash Fire Hall – 712 0236 or 712 0269
- Micoud Fire Station – 712 0194 or 712 0220
- Soufriere Fire Station – 712 0232 or 712 0234
- Vieux Fort Fire Station – 720 3326, 722 0700 or 720 2538
Please note that the emergency line, 911, is still functional.
Please be guided accordingly.
SOURCE: Saint Lucia Fire Service
This is the second the system has failed and it is going to fail again. Imagine the fail over process is manual. In the absence of the system working normally, a lot can happen and lives could be compromised. The manual process should be replaced with something automatic. No one should be given a list of numbers in the middle of an emergency. The same number should be dialed and the routing of the call should be automated.